Business Applications Analyst - Interviewing

Why the American University of Iraq—Baghdad?

Opening its doors in January 2021, the new American University of Iraq—Baghdad (AUIB) began as a dream of influential individuals in Iraqi and United States business, industry and government who want to see a world-class institution of higher learning established in the city, reminiscent of the days when Baghdad was an educational mecca and flourishing capital of the Muslim world.  With a great library, palatial college buildings and student centers, state-of-the-art classrooms, laboratories, and athletic facilities, AUIB will be a beautiful campus, attracting students, faculty, and staff from throughout the world.  We invite you to join us in this exciting new venture.

Job Overview: As a Business Applications Analyst, you will manage the daily operations of Oracle Systems to ensure optimal functionality and performance. Your role encompasses user support, system configuration management, and the implementation of enhancements to business rules. You will oversee user access and conduct system audits for data integrity and security. Collaboration with technical teams is crucial for addressing system issues and implementing upgrades. Additionally, you will maintain key documentation, conduct training sessions, and support end-users to optimize system use. Your responsibilities also include testing updates thoroughly in a test environment before production deployment to ensure system stability.

Roles and Responsibilities:

1. Oversee the daily operations of the Oracle Systems, ensuring smooth functionality in the following areas:
2. Providing user support
3. Configuring and maintaining existing customizations, implementing modifications to enhance business rules using system tools
4. Managing user access permissions
5. Conducting routine system audits to uphold data integrity and security standards.
6. Collaborate with support providers and technical teams to address system issues promptly and 
execute upgrades and patches effectively.
7. Maintain comprehensive system documentation, encompassing user guides, technical and functional 
specifications, and training materials.
8. Deliver training sessions and offer ongoing support to end-users, fostering understanding of the 
application functionalities and promoting best practices.
9.  Conduct thorough testing of updates within the test environment before deploying them to the 
production environment.

Required Skills:

1. bachelor's degree in computer science, Information Technology, or a related field.
2. Proficiency in business analysis, with a demonstrated ability to gather  stakeholders' business requirements and draft the related functional specifications document.
3. minimum 3 years of similar work experience, preferably in an academic environment.
4.  Knowledge of SQL and database management concepts for data querying and manipulation and particularly in Oracle databases.
5.  Excellent communication skills in both English and Arabic (written and spoken) Advantageous 

Skills:
1.  Understanding of Oracle PeopleSoft Campus Solutions modules, including Student Records, Admissions, Financial Aid, Academic Advisement, Student Financials, and other relevant modules.
2.  Experience in system configuration, customization, and troubleshooting within the Oracle PeopleSoft environment.
3. Proficiency in Oracle PeopleSoft tools such as Application Designer, Component Interface, and Application Engine.
4.  Familiarity with academic software would be a plus, i.e. learning management systems (Canvas). preferred), library information systems (WMS, Libguides preferred), student information systems (PeopleSoft Campus Solution preferred) and research technologies.

Application Requirements for Positions at the American University of Iraq—Baghdad

To be considered for any role at the American University of Iraq—Baghdad (AUIB), applicants are required to submit the following documents:

• Cover letter: This should detail how your skills and experience align with the specific requirements of the position you are applying for.
• Resume/Curriculum Vitae: Please provide an up-to-date resume or CV.
• Identification: A valid national ID or passport is required for the application process.
• * Please note that applications missing any of these components will not be considered.

Shortlisted candidates:

If you are shortlisted for an interview, you will need to provide additional documentation:

• Educational transcripts and certifications must be translated into English.
• References: You must provide contact details for three references. These individuals should be those who have either worked with you or supervised your work.

We look forward to receiving your complete applications and appreciate your interest in joining our dynamic team at AUIB.